If targeted in a phishing scam, immediate and careful action is crucial to minimize damage and protect personal information.
Immediate Steps
- Do not provide any additional information or click more links in the suspicious message.
- If credentials (username, password, banking info) were entered, change the compromised passwords immediately on all affected accounts.
- If sensitive information (like Social Security Number, financial details) was exposed, contact the relevant organizations (banks, credit bureaus) to monitor for suspicious activity.
- Enable multi-factor authentication for accounts where possible.
Reporting the Scam
- Report the phishing attempt to the platform or service that was impersonated (such as banks, email providers).
- In the United States, forward phishing emails to the Anti-Phishing Working Group at reportphishing@apwg.org and to the Federal Trade Commission (FTC) at reportfraud.ftc.gov.
- For SMS/text scams, forward messages to SPAM (7726).
Monitor for Consequences
- Keep a close eye on bank statements, credit reports, and account activity for any unauthorized transactions or changes.
- Consider placing a fraud alert or credit freeze with major credit bureaus if personal information was leaked.
Additional Protection
- Run reliable antivirus/antimalware scans to ensure no malware was installed.
- Warn contacts if it is likely attackers might target them after the compromise.
Taking these steps can help reduce risks and control any damage after a phishing scam.